thefaxonline.com frequently asked questions

thefaxonline.com introduces FaxToFax.com, an online fax service that replaces the office fax machine with a secure browser workspace.

Yes. Business plans include a shared inbox and team roles for 5 users, and you can add extra numbers on any plan.

They stay encrypted in your inbox until your retention period ends, then they are deleted automatically.

Personal is $4.99 for the first month, then $18.99/mo for 200 pages. Business is $14.99, then $39.99/mo for 500 pages and 5 users.

PDF, JPG and PNG. You can also write the document in the composer and add a cover page with your logo and letterhead.

Up to 50 recipients per fax. thefaxonline.com confirms each number before the fax goes out.

Yes. Pick a date and time up to 90 days ahead, and cancel any time before it sends.

No. Incoming faxes stay in your private, encrypted FaxToFax.com inbox, and you get an alert in the app and browser. Documents are never emailed.

Four steps: your email, a one-time code, your fax number, then activate. Most people send their first fax in a few minutes.

Yes. Cancel online whenever you like. Cancelling stops the next renewal and you keep access until the end of the period you paid for.